Privacy Policy

1. Introduction

ClearPropertyIndia.com (“ClearPropertyIndia”, “we”, “our”, “us” or the “Platform”) respects user privacy and aims to handle personal information responsibly.

This Privacy Policy explains what information we may collect, why we collect it, how we use and share it, how long we retain it and the choices available to users when they access or use our website and services.

By using the platform, users acknowledge that their information may be handled as described in this policy, subject to applicable law and any consent requirements.

2. Information We May Collect

2.1 Account Information

We may collect information needed to create and manage an account, such as:

• Mobile number and account authentication information
• Name and profile details, where provided
• Account preferences and language settings
• Other information users voluntarily provide

2.2 Property Listings

When users submit a property listing, we may collect:

• Property type and location
• Description, price or rental amount
• Photographs and other permitted listing information
• Advertiser details and contact preferences
• Information required to manage, display or moderate the listing

2.3 Property Requirements

When users publish a buying or rental requirement, we may collect the preferred property type, location, budget, other stated preferences and the contact information supplied for the purpose of receiving relevant responses.

2.4 Public Notices and Auction Information

We may collect and display notices, auction information and related content submitted by users or obtained from sources where publication is permitted.

Users must ensure that they have the authority and lawful basis to submit information, including personal information relating to other individuals.

2.5 Posts, Comments and Messages

If the platform provides feed posts, comments, questions, messages or related interaction features, we may process the content and associated account information needed to provide those features and address misuse.

2.6 Technical and Usage Information

We may collect technical records such as session information, device or browser details, security logs and information about interactions with the website to maintain service functionality, protect accounts and investigate suspected abuse.

The specific information collected depends on the features and technologies enabled on the platform.

2.7 Payment Information

If paid services are offered, we may process payment status, transaction references, invoices and billing information required to administer the transaction. Payment card, banking or other sensitive payment credentials may be handled by the relevant payment service provider rather than stored directly by us, depending on the payment integration.

3. How We Use Information

We may use information for the following purposes:

• Creating, authenticating and managing user accounts
• Publishing listings, requirements and notices requested by users
• Enabling users to discover relevant property information
• Managing contact or enquiry features
• Processing payments and issuing applicable invoices
• Providing customer support and handling complaints
• Detecting fraud, impersonation, spam and unlawful content
• Maintaining platform security and technical performance
• Meeting applicable legal and regulatory obligations
• Enforcing our
• Improving the platform and its features, where permitted

We will not use personal information for purposes incompatible with the purposes explained to users unless a lawful basis exists and any required notice or consent is provided.

4. Publicly Visible Information

Property listings, notices, auction information, comments or other content may be visible to other users or the public depending on the feature and the user's publication choices.

Users should not include sensitive personal information in public content unless necessary, authorised and lawful.

A user's mobile number or other contact details will be displayed or shared according to the contact-sharing settings and workflow presented by the platform. Users should review these settings before submitting content.

Once information is published publicly, it may be copied, shared, indexed or retained by third parties. Removing content from our platform may not remove copies held elsewhere.

5. Legal Basis and Consent

Where applicable law requires consent for the processing of personal data, we will seek consent in the manner required by law. Certain processing may also be necessary to provide a requested service, comply with legal obligations or address legitimate security and operational needs, where legally permitted.

Users may withdraw consent where consent is the basis for processing. Withdrawal does not automatically invalidate processing lawfully carried out before withdrawal.

6. Sharing of Information

We may share information in the following circumstances:

6.1 With Other Users

Information included in a public listing, requirement, notice or post may be shared with users who access that content.

6.2 Service Providers

We may share necessary information with service providers supporting hosting, authentication, security, payment processing, communications, customer support and other platform operations. Such providers should process information according to applicable contractual and legal requirements.

6.3 Legal and Regulatory Requirements

We may disclose information when required by applicable law, a valid legal process, a competent authority or where necessary to investigate suspected fraud, protect rights or address serious security concerns.

6.4 Business Transfers

If the platform or its business undergoes a merger, restructuring, acquisition or transfer, information may be transferred as permitted by applicable law, with appropriate safeguards.

We do not state that personal information is sold to third parties as a business practice. Any future data-sharing arrangement will be subject to applicable law and appropriate notice or consent where required.

7. Data Retention

We retain information for as long as reasonably necessary for the purposes described in this policy, including account operation, publication of content, dispute handling, security, accounting and compliance with legal obligations.

Retention periods may differ depending on the type of information and the applicable legal requirements.

When information is no longer required, we will take reasonable steps to delete it, anonymise it or securely dispose of it, subject to any lawful retention obligation.

Deleting an account may not automatically remove records that must be retained for legal, tax, audit, dispute-resolution or security purposes.

8. Data Security

We take reasonable technical and organisational measures designed to protect information against unauthorised access, loss, misuse, alteration or disclosure.

No website, network transmission or electronic storage system can be guaranteed to be completely secure. Users should protect their login credentials and notify us through the available support or grievance channels if they suspect unauthorised account activity.

9. User Rights and Choices

Subject to applicable law, users may have the right to:

• Request access to personal information held about them
• Request correction of inaccurate or incomplete information
• Withdraw consent where processing is based on consent
• Request erasure of personal information where legally available
• Raise a grievance concerning personal data processing
• Exercise any additional rights available under applicable law

Requests may be subject to identity verification and lawful exceptions, including requirements to retain certain records.

10. Children's Privacy

The platform is intended for users who are legally capable of using the relevant services. Individuals should not submit another person's personal information without appropriate authority or consent.

If we become aware that personal data has been collected in circumstances that violate applicable child-protection or data-protection requirements, we will take appropriate steps as required by law.

11. Third-Party Websites

The platform may link to external websites, including official auction portals, financial institutions, government websites and other information sources. We do not control the privacy practices of external websites. Users should review the relevant privacy policies before submitting information to them.

12. Changes to This Privacy Policy

We may update this policy to reflect changes in our services, technology or legal obligations. The updated version will be published on this page with a revised date. Where required, users will be notified or asked to provide consent.

13. Contact and Grievance Redressal

For privacy questions, data-related requests or complaints, please use the page available on ClearPropertyIndia.com.

Please include sufficient details to help us understand and respond to your request. Do not send passwords, OTPs or unnecessary sensitive information.

ClearPropertyIndia.com

https://clearpropertyindia.com